Books, Business & Investing, Business Life, Etiquette

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Travis Bradberry, Jean Greaves
The Emotional Intelligence Quick Book: Everything You Need to Know to Put Your EQ to Work
by Macmillan Audio (CD) (Release Date: 2007-07-10)

Robert I. Sutton
The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
by Hachette Audio (CD)

The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller. It won a Quill Award for the top business book of 2007, and was recently chosen as one of audible.com's top picks as well.

Stephen P. Robbins
Essentials of Organizational Behavior
by Prentice Hall College Div (CD-ROM)

This book features only the most relevant topics in organizational behavior today, such as TQM; reengineering, technology; empowerment; declining employee loyalty; the Myers-Briggs Type Indicator; virtual and boundaryless organizations; 360-degree performance appraisals; diversity; globalization; ethics; and more. Lively and informative, this masterfully crafted introduction condenses the essentials of the field into a tightly focused presentation. A four-part organization covers an introduction to organizational behavior, the individual in the organization, groups in the organization, and the organization system. For directors of human resource and other individuals in a variety of managerial positions.

Terri Morrison, Wayne A. Conaway
Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than 60 Countries)
by Adams Media (Paperback)

Peggy Post, Peter Post
Emily Post's The Etiquette Advantage in Business: Personal Skills for Professional Success, Second Edition
by Collins Living (Hardcover) (Release Date: 2005-05-03)

As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top. In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker ...

Judy Allen
Event Planning : The Ultimate Guide to Successful Meetings, Corporate Events, Fundraising Galas, Conferences, Conventions, Incentives and Other Special Events
by Wiley (Hardcover)

A detailed blueprint for planning and executing special events with flair—and without unexpected surprises and expenses Special events such as fundraising galas, conferences, and product launches are complicated, fraught with thousands of details, and have to come off without a hitch. This book gives readers practical advice on every aspect of organizing and managing special events, such as how to choose the best venue; preparing and managing the budget; scheduling; coordinating food and beverages; selecting decor, themes, and entertainment; media; and staffing. Includes many forms, checklists, and tips for planning and managing events Features examples of events where things went right—and wrong Provides techniques to maximize savings and avoid surprises Judy Allen (Toronto, Ontario) is President of Judy Allen Productions, a full-service event planning production company that designs, produces, and orchestrates special events worldwide. She is a ...

Jacqueline Whitmore
Business Class: Etiquette Essentials for Success at Work
by St. Martin's Press (Hardcover) (Release Date: 2005-06-30)

Have you forgotten a person’s name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn’t realize it until it was too late? Making these types of errors can get in the way of getting ahead. However, these faux pas can be avoided by exercising a little bit of business etiquette.Business etiquette is a powerful, practical, and profitable skill you can use when it most counts to get a job, keep a job, or succeed on the job. It is a set of rules and guidelines that makes your professional relationships more harmonious, productive, manageable, and meaningful.International etiquette expert Jacqueline Whitmore provides tips, tactics, and cautionary tales—gleaned from the experience of a multitude of successful CEOs and top managers—as well as information on how to:· Be more polished and professional in the boardroom or ...

Linda Kaplan Thaler
The Power of Nice: How to Conquer the Business World With Kindness
by Blackstone Audiobooks (CD)

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. Where so many companies encourage a dog eat dog mentality, the Kaplan Thaler Group has succeeded through chocolate and flowers. In The Power of Nice, through their own experiences and the stories of other people and businesses, they demonstrate why, contrary to conventional wisdom, nice people finish first.Turning the well-known adage of “Nice Guys Finish Last” on its ear, The Power of Nice shows that “nice” companies have lower employee turnover, lower recruitment costs, and higher productivity. Nice people live longer, are healthier, and make more money. In today’s interconnected world, companies and people with a reputation for cooperation and fair play forge the kind of relationships that lead to bigger and better opportunities, both in business and in life. Kaplan Thaler and Koval illustrate the surprising power of ...

Scott D. Seligman
Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in the People's Republic of China (A Revised and Updated Edition of "Dealing with the Chinese")
by Grand Central Publishing (Paperback)

shows how to avoid costly misunderstandings, interpret behavior, avoid the unintentional gaffe, and make positive impressions -- all while closing million-dollar deals and forming priceless friendships.

Barbara Pachter, Susan Magee
The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home and in Life
by Da Capo Press (Paperback)

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation. This practical, step-by-step guide will not only improve your ability to confront others, but will also help you to live a more conflict-free life. Filled with hundreds of real-life examples drawn from communications expert Barbara Pachter's twelve years of teaching assertiveness and business etiquette to more than 150,000 people at all organizational levels, The Power of Positive Confrontation will show you how ...

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